The real reason extras appear is not a mystery: packages are easier to sell than a due list, and you are already in the lounge. Relatim’s job is to keep unused work off the quote until there is a reason you can repeat.
How to spot it
“While we are here.” “Recommended at this km.” “Comprehensive includes it.” If they cannot point to wear on this vehicle, it is optional. Engine flush, unused cabin filters, polish sold as service, a wiper set. Replacing everything, flush.
What is actually due is still due
Finished pads are not a scam. A slipping clutch is not a scam. The test is a line with a why. Full service vs what you need.
Free services are a sales floor
Complimentary visits still sell add-ons. What’s actually free.
The Relatim default
Itemise. Your yes. extras only when they are real. Relatim charges owners nothing to check. You pay the mechanic. Relatim is not an authorised OEM centre. Check quotes before you decide, homepage.
Frequently Asked Questions
Why do service centres recommend extra work?
Packages, waiting-lounge time and “while we are here” are easier to sell than a due list. Relatim keeps extras off the quote until they are real.
How do I spot an unused repair?
If they cannot say why it is due on this odometer, it is optional. Engine flush, unused cabin filters and polish-as-service are common.
Should I refuse everything extra?
No. Pads that are finished are due. The test is a reason you can repeat, on a line you can screenshot.
What does Relatim charge?
Nothing to check. You pay the mechanic the lines you approved.